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Whether you're a 3PL looking to boost efficiency and profitability or an eCommerce brand hoping to cut shipping costs or improve performance, the ShipTrac.ai team is here to help. Fill in the form and we'll be in touch to schedule a demo.
Frequently Asked Questions
Browse common questions about ShipTrac.ai below. Don't see your answer? Contact us today.
What is ShipTrac.ai?
ShipTrac.ai is a comprehensive platform (AI-powered software combined with expert consultation and partnership) that helps independent 3PLs and eCommerce brands improve performance and cut costs related to eCommerce fulfillment and shipping. For 3PLs, it automates the time-consuming back-office work—billing, carrier reconciliation, quoting, and claims—while delivering better carrier rates and tools to find and win new clients. For brands, it means more transparency, better shipping costs, and a fulfillment experience that actually feels like a partnership. Think of ShipTrac as the operating layer that connects 3PLs, carriers, and brands—so everyone makes more money, wastes less time, and has the visibility to make smarter decisions.
Will ShipTrac integrate with my eCommerce platform / WMS / accounting tools?
Our platform integrates with all popular eCommerce platforms, including Shopify, WooCommerce, Amazon, and more. The ShipTrac billing and quoting tool syncs to the most common WMS and billing/accounting platforms as well. Don’t see the integration you need? Just ask.
How much does ShipTrac cost?
ShipTrac charges no upfront fees to match brands with 3PLs in our network. Brands or 3PLs who are interested in our software can get a free 30-day trial before committing to a monthly subscription.
Does ShipTrac replace my WMS?
No. ShipTrac works alongside your existing WMS, pulling data from it and your carriers to automate reconciliation, billing, and reporting. Think of us as the financial and operational layer your WMS was never built to handle.
How long is the onboarding process?
Most 3PLs are up and running within a week or two. We provide guided onboarding to connect your carriers and WMS, help you configure your markup structures, and walk your team through the full billing workflow.
How does ShipTrac cut my shipping costs?
As part of the ShipTrac network, your volume is pooled with other partner 3PLs and brands to unlock enterprise-level carrier rates you'd never be able to negotiate alone—saving up to 30% and making you more competitive in the market.
